24/7/365 single point of service for individuals in crisis or in need of community supports will soon be available in Arizona

Community Information and Referral Services, provider of 2-1-1 Arizona, (CIR) merges with Crisis Response Network as a subsidiary. The union creates a single connection point for individuals in need of help, providing services 24 hours a day, 7 days per week, 365 days per year. The partnership will serve the community with mental health, substance use, suicide hotline and coordination of care coupled with community information and referral services through three-digit 2-1-1 statewide dialing access.

This partnership will make it easier for individuals to get the care they need while creating a comprehensive singular engagement point for Arizonans in crisis or in need of support. In addition to 2-1-1, crisis line and care coordination services, both organizations offer a number of complimentary specialty services including: Homeless Management Information System (HMIS) services; determinations for Serious Mental Illness designation; disaster preparedness and emergency response; Mental Health First Aid training; Applied Suicide Intervention Skills Training (ASIST); SafeTALK training and various consulting services. Additionally, the partnership provides for a more fiscally responsible use of taxpayer and sponsor/donor funds.

“CIR and CRN have been working together closely for several years now to streamline access for Arizonans seeking crisis and community services, as well as building efficiencies for our mutual clients and providers. Our joining forces under CRN is pivotal to reducing redundancies, and thereby, enhancing resources available statewide,” says Catherine Rea, CIR CEO.

“This partnership merges two long-standing community resources allowing for a much more robust level of care for those who reach out for help,” added Justin Chase, CRN President and CEO. “With this partnership, we will immediately become one of the largest blended crisis hotline/community information and referral centers in the United States with capacity to grow exponentially as demand warrants. Our projected capacity to assist the community will far surpass what is currently available nationally, and will represent one of a few blended platforms that also provides Homeless Management Information System (HMIS) services.”