I consider them the number I call before 9-1-1.

In 2009, I was facing a nine-millimeter. On the other end of that gun was my son. He was diagnosed with bipolar disorder and wasn’t doing well. He told me, “You need to leave and be gone!” I contacted Crisis Response Network; I knew from experience that they would assist me with a safe solution. I was terrified of what may escalate if police were involved. I was unable to explain the situation I was in. The Crisis Specialist reviewed past records associated with my phone number and asked me yes or no questions to determine the risk and reason for the call. I informed the Crisis Specialist that my son was upset and wanted me to leave. The Specialist asked to speak with my son to arrange plans to “take me away.” Due to this phrasing, my son was willing to speak with the Crisis Specialist.

Crisis Response Network is like the National Guard, they mobilize immediately, they do not say “let me go pull his file” or ‘I’m not sure how to help.”

After confirming that I was in danger and facing a loaded weapon, Crisis Response Network dispatched a mobile crisis team and Crisis Intervention Team (CIT) trained officers to the home. The teams worked on the premise that they were there to take me away, to reduce the probability of escalating the situation. Once the weapon was retrieved, they were able to secure the home and speak with me and my son about the situation. I was encouraged by the assistance we received and was hopeful that things could turn around. My son agreed to treatment.

Mobile team providers and police officers were crucial in saving us, but I attribute our safety to Crisis Response Network (CRN).

CRN pulled it all together. They coordinated care and kept me calm enough to handle the situation. We were in the perfect storm – CRN found the perfect match for that storm. I consider them the number I call before 9-1-1.